Job description
What you’ll be doing:
– Managing and growing a portfolio of key school and trust accounts
– Building strong, long-term relationships with clients built on trust and service excellence
– Identifying new opportunities within your accounts and following up on warm leads
– Supporting client reviews, renewals, and ensuring customers receive outstanding service
– Coordinating with internal teams to deliver smart, tailored solutions that meet customer needs
– Attending events, conferences, and roadshows to represent the brand and deepen engagement
Requirements
What we’re looking for:
– At least 2 years’ experience in account management or customer success (ideally EdTech SaaS)
– A confident communicator who builds strong relationships at all levels
– Experience working with software solutions or managing multiple B2B accounts
– An understanding of (or passion for) education and the challenges schools face
– A proactive, driven individual who enjoys variety and working with purpose
– Full, clean UK driving licence and willingness to travel nationally
Why you’ll love it here:
– up to £40k base salary + £20k commission
– Clear career progression
– 25 days annual leave + bank holidays + your birthday off
– Option to buy extra holiday (up to 3 days)
– BUPA Healthcare Cashback Plan
– Supportive team culture and regular company socials
– A workplace that values family moments – time off for graduations, nativities, and school plays
– If you’re looking for a role where you can combine relationship-building, strategic account growth, and purpose-driven work in education, this could be the perfect next step.