Job description
* Lead and manage the Account Management team to meet and exceed revenue goals.
* Develop comprehensive account plans for key customers, particularly large enterprise accounts.
* Execute account management processes focused on increasing seat count, product upsells, and reducing churn.
* Prepare and present monthly performance reports.
* Collaborate with Channel Development to support reseller accounts.
* Partner with Sales Leadership on account allocation and outreach processes.
* Drive operational excellence in Account Management.
Requirements
* Proven success in the EdTech sector, with a deep understanding of the industry and its unique customer needs.
* Extensive experience managing enterprise customers and building long-term strategic relationships.
* Strong leadership skills with a track record of managing high-performing teams.
* Demonstrated ability to reduce churn and improve Net Revenue Retention in SaaS environments.
* High emotional intelligence and strong problem-solving capabilities.
* Proficiency with CRM tools and data management practices.
* Experience managing global teams and navigating international EdTech markets is a plus.
What is Offered:
* A remote-first work environment with flexibility.
* The opportunity to make a significant impact in a growing company.
* A transparent and inclusive company culture.
* Generous time off and work-life balance policies.
* Competitive compensation package: £65,000 – £75,000 base salary + variable commission plan (OTE £130k).
For those passionate about transforming education through technology and looking to lead a crucial function in a dynamic global company, this opportunity is worth exploring!